UPDATED SEPTEMBER 2026 

1. About these terms

These Terms & Conditions govern your use of the Dialsave website.

By accessing or using this website, you agree to use it in accordance with these terms. If you do not agree with these terms, you should not use the website.

 

These terms relate to use of the Dialsave website only. If you become a Dialsave customer, the provision of services will also be governed by the relevant quotation, order form, service agreement and/or service terms provided to you. If you become a Dialsave partner, your relationship with Dialsave will be governed separately by the applicable partner agreement.

 

Where there is any conflict between these website terms and a specific customer or partner agreement, the terms of the relevant customer or partner agreement will take precedence in relation to that service or relationship.

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2. About Dialsave

Dialsave provides business phone and communications services to businesses, both directly and through a network of partners.

The website is operated by:

Dialsave Limited trading as Dialsave
49/50 Coleraine Street, Dublin 7, D07 XW62, Ireland.
Email: info@dialsave.ie
Telephone: 01 901 0130

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Irish electronic-commerce rules require online service providers to make core identification and contact information easily, directly and permanently accessible.

 

3. Information on this website

The information provided on this website is intended to give a general overview of Dialsave, our services and the ways in which we work with customers and partners. We take reasonable care to keep website information accurate and up to date. However, service features, specifications, availability, pricing and other information may change from time to time.

 

Website content should not be treated as a binding quotation, contractual commitment or guarantee unless specifically confirmed by Dialsave in writing as part of an agreed quotation, order or contract.

 

4. Dialsave services

The website may describe services including business phone systems, managed communications services, support and related solutions. The exact services provided to a customer will depend on the customer's requirements and will be confirmed separately through the relevant quotation, proposal, order form or service agreement.

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Information on the website does not guarantee that every feature, product or service described will be suitable or available for every customer, location or technical environment. Where third-party networks, platforms, equipment or services form part of a Dialsave solution, their availability and performance may also be subject to the relevant third-party provider's systems and requirements.

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5. Quotes and pricing

Any prices, savings examples or commercial information displayed on the website are for general information unless expressly stated otherwise. A binding price for a Dialsave service will be confirmed through the relevant quotation, proposal or order documentation.

Unless otherwise stated, quotations may depend on factors including:

• number of users;

• required features;

• equipment;

• installation requirements;

• number porting;

• connectivity;

• support requirements;

• third-party services; and

• other customer-specific requirements.

 

Where prices are displayed publicly, applicable taxes or additional charges will be identified where required. Irish e-commerce rules require online prices, where shown, to be presented clearly and unambiguously, including appropriate information regarding tax and delivery charges.

 

6. Partner information

The website may contain information about the Dialsave partner model and the benefits of working with Dialsave. This information is provided as a general introduction to the partner programme. Viewing the website, submitting an enquiry or discussing the partner model does not create a partnership, agency, employment relationship, exclusivity arrangement or entitlement to commission. Any commercial partner relationship will only arise once the relevant agreement has been formally accepted by Dialsave and the partner. Commission arrangements, responsibilities, customer ownership, payment terms and other commercial conditions will be set out separately in the applicable partner agreement.

 

7. Website enquiries

You may contact Dialsave through website forms, email, telephone or other contact methods made available on the website. Submitting an enquiry does not oblige you to purchase a Dialsave service and does not oblige Dialsave to provide one. Where you request information or a quotation, we may contact you using the details you provide for the purpose of responding to that enquiry. Our handling of personal information is explained in our Privacy Policy.

 

8. Intellectual property

Unless otherwise stated, the content of this website is owned by, licensed to or used with the permission of Dialsave.

This includes, where applicable:

text;

• graphics;

• logos;

• branding;

• photographs;

• illustrations;

• page layouts;

• downloadable documents; and

• other website content.

 

You may view and use the website for legitimate personal or business purposes. You may not reproduce, republish, distribute, modify, commercially exploit or use substantial parts of the website content without prior permission from Dialsave, except where permitted by law. Third-party names, trademarks and logos remain the property of their respective owners.

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9. Acceptable use

You must not use the Dialsave website:

• for any unlawful or fraudulent purpose;

• to attempt to gain unauthorised access to the website, servers, systems or data;

• to introduce viruses, malicious software or other harmful material;

• to interfere with the operation or security of the website;

• to collect information from the website using automated methods in a manner that places an unreasonable burden on the website or systems;

• to impersonate another person or organisation; or

• in any way that could damage Dialsave, its systems, customers, partners or other website users.

 

We reserve the right to restrict or block access where we reasonably believe the website is being misused.

 

10. Website availability

We aim to keep the website available and functioning correctly but cannot guarantee uninterrupted or error-free access. The website may occasionally be unavailable because of:

• maintenance;

• updates;

• technical faults;

• hosting issues;

• security requirements; or

• circumstances outside our reasonable control.

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We may change, suspend or withdraw parts of the website where reasonably necessary.

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11. Third-Party websites

The Dialsave website may contain links to websites, services or resources operated by third parties. These links may be provided for convenience or additional information. Dialsave does not control third-party websites and is not responsible for their content, availability, security, privacy practices or terms of use. A link to another website does not necessarily mean that Dialsave endorses that website, company or service.You should review the relevant terms and privacy information when visiting a third-party website.

 

12. Liability

We take reasonable care in preparing and maintaining the information on this website. However, to the fullest extent permitted by law, Dialsave does not accept responsibility for loss or damage arising solely from reliance on general website information where that information has not been confirmed as part of a specific contractual agreement. Dialsave will not be responsible for loss caused by circumstances outside our reasonable control or by the operation of third-party websites or services that are not controlled by Dialsave. Nothing in these terms excludes or limits any liability that cannot lawfully be excluded or limited.

The liability applicable to services supplied to Dialsave customers will be governed by the terms of the relevant customer agreement rather than this website section.

 

13. Privacy and data protection

Your privacy is important to us. Information about how Dialsave collects, uses and protects personal information is available in our Privacy Policy. Information about cookies and similar technologies used on this website is available in our Cookie Policy. You can manage non-essential cookie preferences through the Cookie Settings option available on the website.

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14. Communications

If you contact Dialsave electronically, you agree that we may respond using the contact details you provide. Service-related communications, quotations or other correspondence may be provided electronically. Where a contract is entered into electronically, Irish e-commerce legislation contains requirements concerning information provided before an electronic order, acknowledgement of orders and the ability to store and reproduce contractual terms, subject to certain exceptions including some business-to-business arrangements. Marketing communications are handled separately in accordance with our Privacy Policy and applicable electronic-marketing requirements.

 

15. Changes to these terms

We may update these Terms & Conditions from time to time to reflect changes to:

• the website;

• our services;

• our business;

• applicable law; or

• the way the website operates.

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The Last updated date at the top of this page indicates when the terms were most recently revised. Changes will apply from the date the updated terms are published on the website.

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16. Governing Law

These Terms & Conditions and your use of the Dialsave website are governed by the laws of Ireland. Any dispute relating to these website terms will be subject to the jurisdiction of the Irish courts, subject to any rights or protections that cannot lawfully be excluded.

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17. Contact us

If you have any questions about these Terms & Conditions or the Dialsave website, please contact:

Dialsave
49/50 Coleraine Street, Dublin 7, D07 XW62, Ireland.
Email: info@dialsave.ie
Telephone: 01 901 0130